Schmoyer Reinhard is proud to announce that they have been selected for inclusion in the BTI Client Service A-Team 2012. This is a distinction reserved for law firms whose clients recognize them – by name and without prompting – as unparalleled leaders in client service.
The BTI Client Service A-Team evaluates individual law firm performance through the eyes of the client. No law firms influence the results, submit nominations or provide client names. The research is independent and unbiased. Solely the client—the most important judge of client service—decides which law firms are best at the 17 activities driving superior client relationships.
This fact-based, comprehensive analysis draws on more than 3,100 client interviews conducted over the span of 11 years. This year’s analysis relies on more than 240 independent, one-on-one interviews with corporate counsel to delineate—by name and rank—precisely how more than 306 law firms perform along the 17 activities driving superior client relationships.